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Additional Information

Additional Information

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Currency - All prices are in AUD

Currency - All prices are in AUD
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Shipping & Returns

Returns Policy

Please select with care.  Should you have any questions, please contact us prior to placing your order.  The item you have selected is available for return within 30 days of receipt.  However, you will be responsible for return shipping and a 25% restocking fee.  Should you have received a damaged item, please contact us within 5 days of receipt to arrange for a replacement. No returns or damaged merchandise will be accepted without a Return Authorization issued by our Customer Service Department.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.